Electronic applications

11

Your treatment 

Email addresses of citizens, including individual entrepreneurs (hereinafter-citizens) and legal entities by the addressee are considered in accordance with the requirements of the Law of the Republic of Belarus of 18 July 2011 "On appeals of citizens and legal persons".

 IN accordance with the Law of the Republic of Belarus of 18 July 2011 "On appeals of citizens and legal entities,“ electronic address set out in Belarusian or Russian languages.

 Electronic appeal citizen must necessarily contain: 

·         surname, name, patronymic or initials of the citizen;

·         the address of the place of residence (place of stay) of a citizen;

·         a statement of the application;

·         email address of the citizen. 

Electronic address of the legal entity must necessarily contain: 

·         the full name of the legal entity; location of the legal entity; statement of fact treatment;

·         surname, name, patronymic of the person authorized to sign facesIya;

·         email address of the legal entity. 

Responses to electronic communications are transmitted electronically to the email address specified in the electronic application or in writing at the address of the place of residence (place of stay) citizen or domicile of the legal entity in the cases established by the Law of the Republic of Belarus of 18 July 2011 "On citizens and legal entities". 

Left without consideration on the merits treatment that (which): 

·        they are not stated in Belarusian or Russian language;

·        do not contain the surname, own name, patronymic, address of place of residence (stay) citizen;

·        do not contain the full name of the legal entity and address of its place of location, surname, own name, patronymic of the head or the person duly authorized to sign applications (for legal entities);

·        contain text that is illegible;

·        contain obscene or offensive words or expressions;

·   subject to review in accordance with the legislation on constitutional proceedings, civil, civil procedural, economic procedural, criminal - procedural legislation, the legislation governing the administrative process, legislation on administrative procedures or in accordance with the legislative acts stipulate any other procedure for submission and consideration of such appeals;

·        is omitted without valid reason, the period of the complaint;

·   resubmit the request if it has already been considered on its merits and it does not contain new   the circumstances relevant to the consideration of the appeal on the merits;

·         with the Complainant terminated the correspondence.

 

 

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